Case 06 / 06 Supply chain academy

Building one academy for supply chain roles

One academy structure connecting supply chain roles, skills, tasks, and learning.

Challenge

Learning needs were spread across roles, functions, departments, and levels of experience. There was no single structure connecting the work people did to what they needed to learn.

Response

Combined audits and stakeholder interviews with a close look at each role, its responsibilities, its tasks, and the skills those tasks required.

Built

A skills framework, role and task maps, skills matrices, learning paths, an academy wireframe, a roadmap, and the overall programme design.

Result

The business had one academy structure linking roles, skills, tasks, and learning, with a clearer basis for planning what to build next.